When your car needs an oil change or routine service, where do you turn? If you’re like most car owners, you wonder whether to head to your local dealerships or an independent shop. Don’t worry – you’re not alone. Many people aren’t sure where to go for their car repair needs. As it turns out, though, a locally-owned auto shop may be your best bet.
Here’s what you need to know.
Auto Shops vs. Dealerships
Both places staff skilled automotive professionals and both promise customer satisfaction. So, what’s the difference? Here’s a breakdown:
The Auto Shop
Most auto shops are locally-owned and independently operated. Some specialize in specific makes or models of vehicles while others service all cars.
Although the size of these shops worries some people. Others enjoy feeling like an individual instead of a number, which is the natural byproduct of working with a smaller business. Additionally, the techs at locally-owned auto shops are every bit as skilled. And generally much less expensive than the staff at a dealership.
The dealership is where many people assume they have to go for reputable car repair. In rare cases, such as vehicles that are still under warranty or those with recalled parts, the dealership may be the best bet.
In virtually every other instance, though, you can get reliable service and lower prices at a local auto shop. While dealerships specialize only in the makes and models of cars they sell, locally-owned shops work on all types of vehicles (including classic cars) and their rates are typically much lower.
Want Better Car Repair Services? Head to Your Local Auto Shop
When it comes to car repair and customer satisfaction, it’s not “dealership or bust.” While dealerships certainly have their place in the world of car repairs. Independently-owned auto repair shops provide better service, better prices, a closer customer/tech relationship, and a higher level of information and satisfaction.
Not only do auto shops specialize in preventative maintenance, but they make it easier for customers to develop and maintain a relationship with their auto repair shop. After all, there’s a lot to be said for working with a service tech who will always tell you the truth – no matter what.
Ready to find a locally-owned auto shop you can trust? Contact the team at DeBroux Automotive today to schedule your first appointment.